Terms of Service

Last Updated: 10th June 2026

​

1. Acceptance of Terms

This website is operated by Ora - Body & Soul ("we", "us", "our").

By accessing our website, purchasing products, booking services, or otherwise using our website, you agree to these Terms of Service and any policies referenced within them. If you do not agree, please do not use our website or services.

We may update these Terms from time to time. Any updates will be posted on this page and will take effect from the date of publication.

​

2. Eligibility and Lawful Use

You must be at least 18 years old, or have the consent of a parent or guardian, to use this website.

You agree not to:

• Use our website or services for unlawful purposes.

• Breach any applicable laws or regulations.

• Infringe the intellectual property rights of others.

• Upload or distribute viruses, malware, or harmful code.

• Interfere with the operation or security of the website.

We may suspend or terminate access if these Terms are breached.

​

3. Website Content

We aim to ensure information on this website is accurate and up to date. However, information is provided for general purposes only and may contain errors, omissions, or outdated content.

We may update, change, or remove website content at any time without notice.

You should not rely solely on information provided on this website when making important decisions.

 

4. Products, Services and Pricing

Product descriptions, availability, pricing, and promotions may change without notice.

We make reasonable efforts to accurately display product images and colours; however, actual colours may vary depending on your device.

We reserve the right to:

• Limit quantities purchased.

• Restrict sales where reasonably necessary.

• Discontinue products or services.

• Refuse or cancel orders where permitted by law.

If we cancel an order after payment has been received, a refund will be provided where required by law.

 

5. Orders and Account Information

You agree to provide accurate, complete, and current information when making purchases or creating an account.

We may contact you regarding your order using the information you provide.

You are responsible for maintaining the confidentiality of your account information.

​

6. Payments

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Payment must be received before products are shipped or services are provided unless otherwise agreed.

 

7. Returns, Refunds and Consumer Rights

Our Returns Policy forms part of these Terms.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable legislation.

Where our goods or services fail to meet a consumer guarantee under the Australian Consumer Law, you may be entitled to a repair, replacement, refund, cancellation, or compensation as provided by law.

 

8. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, security, privacy practices, products, or services provided by third parties. Your use of third-party websites is at your own risk and subject to their terms and policies.

 

9. User Content and Feedback

If you submit comments, reviews, suggestions, or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, and display that content for business and promotional purposes.

You must ensure your content:

• Is accurate and lawful.

• Does not infringe any third-party rights.

• Does not contain offensive, defamatory, misleading, or harmful material.

We may remove content that breaches these Terms or applicable laws.

 

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

 

11. Intellectual Property

All content on this website, including text, graphics, logos, images, branding, and design elements, remains our property or the property of our licensors unless otherwise stated.

You may not reproduce, distribute, modify, or use website content without our prior written consent.

 

12. Prohibited Activities

You must not:

• Use the website for unlawful purposes.

• Attempt to gain unauthorised access to systems or accounts.

• Collect personal information from other users without consent.

• Interfere with the operation or security of the website.

• Engage in fraudulent, misleading, or abusive conduct.

 

13. Disclaimer

To the maximum extent permitted by law, our website, products, and services are provided "as is" and "as available".

While we make reasonable efforts to maintain the website, we do not guarantee uninterrupted, secure, or error-free access.

Nothing in these Terms excludes rights that cannot be excluded under Australian law.

 

14. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from the use of our website, products, or services.

Where liability cannot be excluded under law, our liability is limited to the extent permitted by the Australian Consumer Law and other applicable legislation.

 

15. Indemnity

You agree to indemnify and hold harmless Ora - Body & Soul, its employees, contractors, and representatives from claims, losses, liabilities, costs, and expenses arising from:

• Your breach of these Terms;

• Your misuse of the website;

• Your breach of any applicable law or third-party rights.

 

16. Termination

We may suspend or terminate access to our website or services where reasonably necessary, including where you breach these Terms.

Termination does not affect any rights or obligations accrued before termination.

 

17. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

 

18. Entire Agreement

These Terms, together with our Privacy Policy, Returns Policy, and any other policies referenced on our website, form the entire agreement between you and us regarding your use of the website and services.

 

19. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes arising from these Terms or your use of the website will be subject to the non-exclusive jurisdiction of the courts of New South Wales.

 

20. Contact Us

If you have any questions regarding these Terms, please contact us at:

Email: crowe.hayley@yahoo.com.au

Phone: 0422011634

Business Name: Ora - Body & Soul

​​​

​

Eco Friendly Beauty Salon. Designed to suit your needs. Facials, Massage, Spray Tans, Lash Extensions etc. Servicing the Southern Highlands, Mittagong, Bowral, Moss Vale and surrounding areas.

​